Below you will find the warranty terms applied by BESTWAY EUROPE S.p.A. with registered office in Via della Resistenza n. 5, San Giuliano Milanese (20098) – Milan, Italy (hereafter “BESTWAY”), on products sold within the European Economic Area under the BESTWAY trademark.
Legal warranty
1.1 The legal warranty is provided by the European Directive 2019/771/EC, which aims to protect the Consumer, as defined below, in the event that the purchased goods (“Products”) have defects of conformity.
1.2 Pursuant to the aforementioned European Directive, Consumer is any natural person who purchases a Product for purposes unrelated to his or her business, trade, craft or profession (the “Consumer”).
1.3 Legal warranty lasts 24 months from the delivery of the goods to the Consumer. Please consider that the terms stipulated in the mentioned Directive do not apply outside the countries within the European Economic Area for which the relevant local legislation applies.
1.4 If the Consumer believes that he or she has purchased a Product with a conformity defect, the Consumer must contact his or her retailer to make use of the related warranty.
1.5 Bestway shall provide the warranty, for any possible conformity defect of the Products, to any Consumer who purchased the Products directly from Bestway itself.
Manufacturer warranty
Notwithstanding the legal guarantees and rights, and notwithstanding the consumer’s possibility to activate the aforementioned legal warranty, BESTWAY offers an additional warranty (“BESTWAY Manufacturer Warranty”) for possible non-conformities on a limited range of products.
Click here to find out the terms and conditions, the range of products covered and the activation methods.
