We believe that the Internet should be available and accessible to everyone and we are committed to providing a website that is accessible to the widest possible audience.
We tend to follow the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines explain how to make web content accessible to people with a wide range of users with different needs. Adhering to these guidelines helps us ensure that our websites are accessible to the widest possible number of people
Accessibility Statements
Support website (support.bestway.eu)
The following accessibility statement applies to: https://support.bestway.eu.
Conformance status: Partially conformant.
This website is partially conformant with the requirements of Annex A of the UNI CEI EN 301549 standard due to the non-conformities listed below.
1.1.1 – Non-text Content
Some images lack the
alt
attribute or include non-descriptive alternative text.Some
iframe
elements do not include alternative text via thetitle
oraria-label
attribute.Some purely presentational elements are not correctly marked with
role="presentation"
oraria-hidden="true"
.
1.3.1 – Info and Relationships
Several container elements are empty in the DOM, resulting in non-semantic structures.
Some form fields do not have associated labels via
<label>
oraria-labelledby
.Some texts are missing ARIA roles or properties.
Some documents do not use semantic heading tags, impairing structured navigation with assistive technologies.
1.3.2 / 2.1.1 / 2.4.3 – Meaningful Sequence, Keyboard Access, Focus Order
In some documents, the reading and navigation order is not consistent with the visual layout, making it difficult for keyboard users and screen reader navigation.
1.4.3 – Contrast (Minimum)
The contrast ratio between text and background in some elements does not meet the minimum requirement of 4.5:1.
1.4.4 – Resize Text
Some texts are clipped or overlap when zoom is applied.
1.4.10 – Reflow
Some pages or components do not properly handle zooming or layout resizing, causing layout issues.
2.4.1 – Bypass Blocks
On some pages, the “Skip to content” link is missing or not accessible via keyboard.
2.4.2 – Page Titled
Some documents lack a title in their metadata, reducing content recognizability in assistive navigation contexts.
2.4.4 – Link Purpose (In Context)
Some links lack meaningful alternative text.
2.4.6 – Headings and Labels
Some pages lack semantic headings or header tags.
3.1.1 – Language of Page
The default language of the document is not set, impairing correct vocal reading by screen readers.
4.1.2 – Name, Role, Value
Several buttons lack textual labels or
aria-label
.Some ARIA attributes contain invalid or non-compliant values.
Accessibility Statement Drafting
This statement was drafted on 09/06/2025.
The assessment was carried out by Bestway Europe S.p.A.
Website Information
Usability testing performed: No
CMS used for the website: Custom
Organization Information
Number of employees with disabilities: 3
Number of workstations adapted for employees with disabilities: 0
Comments and feedback
We develop our sites trying to respect the criteria of digital accessibility but there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or lack an adequate technological solution to make them so. For feedback or reports write to accessibility@bestwaycorp.eu